Mr Thompson, Sheffield 30-Jan-2018
We'd never use Blundells again.
I would never use Blundells again. Always different people to contact, calls not returned, purchaser found them difficult to contact, messages to the purchaser not passed on. In the end, we communicated directly with the purchaser in order to keep the sale moving. Only one viewing, despite the promised big push to advertise and contact the massive list of supposedly interested people. First brochure was inaccurate and we had to re-write, brochures were not printed until almost the sale was almost complete (after much, much chasing for either progress or a refund) and the video walk through we paid for never appeared on line. Rubbish, commission focused service.Customer Relations Team 31-Jan-2018
Thank you Mr Thompson for taking the time to leave us your feedback. We do always aim to provide a high level of customer service at all our branches and I am sorry to learn, that on this occasion, it does not look like we have meet this usually high standard. I would like to assure you that your feedback is important to us and will be shared with the Regional Manager who will tasked to address your concerns locally with the team in order to improve customer experience going forwards. If you would like to contact us directly and provide any additional feedback, please feel free to do so at firstname.lastname@example.org. Kind regards, Scott<br />
first class service
yes i would use them again .nothing was too much trouble when i contacted them they all new the state of my progress and if they didnt know they would find out and phone back.i got regular updates and always told when someone was going to look at my property and then give me feedback.everything went very smoothly.everyone was always very friendly and very professional.Customer Relations Team 12-Jan-2018
Thank you for the recommendation and the great 5 star review. It is great to read that you were provided with an excellent customer service throughout the sales process of your property. I will make sure I share this review with the Blundells team in Crystal Peaks. Best wishes, Sarah.<br />
Mick C, Sheffield 02-Aug-2017
Fantastic Service more than justifying it as best decision I made.
Selling my house with them proved to be my best decision in the whole stressful house move episode. I couldn't have asked for more, they were with me every step of the way. The whole Crystal Peaks branch team were very helpful, informative and calming keeping me informed throughout the whole process. But they were more than 5 star when the house was sold, throughout a period when I didn't think they were involved. This was when they kept me sane dispelling my worries as problems arose through my (extra) long period to Exchange. I was always able to talk the issues over with them and, guess what, they had always come across them before and knew the most likely outcome and what to do about them. Did I get value for money - a huge YES. Whilst everyone, from Claire providing the quotation and price estimate to the office staff contacting me with viewings and their results, their professionalism was first class, never letting the chance of an offer pass. But I have to give special praise to Chris, without him I don't think I would have survived the process. He not only knew the best way to negotiate the offers to gain the maximum, but also advised which was the soundest offer. Following this he contacted me every week to give me updates whilst the Solicitors were doing there bit. Having unknowingly chosen a useless Solicitors and having to change half way through, he got me back on track ensuring that I didn't lose my buyers and dispel my fears that I would also lose mu prospective new purchase. Can't praise him highly enough and shall certainly recommend Blundells to any one I know!!Customer Relations Team 05-Aug-2017
Thank you Mick for this fantastic 5* review. It's great to read that you have clearly been able to take advantage of their professional experience and dedicated approach shown time and again by the Crystal Peaks branch of Blundells. I will make sure that Chris and the whole team receive your kind review and I am pleased to see that you have rated the service and support you received as value for money. Thank you again for this great recommendation. <br />
My service feedback with Sales
Professional service good communicationCustomer Relations Team 04-May-2017
Thank you so much for the brilliant 5 star review for the Crystal Peaks team! More positive and continued results for Blundells. <br />
Valued Customer 03-Mar-2017
Excellent service by Blundells Estate Agents
Kept us informed at all timesCustomer Relations Team 03-Mar-2017
Thank you for the great, 5 star review! I'm pleased to see that you benefited from the passionate and personal approach taken by the Blundells team in Crystal Peaks. Kind Regards.<br />
Valued Customer 13-Feb-2017
Friendly and helpful service and clear communication throughout the whole p...
Friendly and helpful service and clear communication throughout the whole process - made it very easy.Customer Relations Team 14-Feb-2017
Thank you for the 5 star review of the Blundells team in Crystal Peaks! The team works hard to make the process as easy as possible for our customers and it's great to see another excellent result!
Darren Marsden, S20 4SR 05-Feb-2017
worked extremely hard to assist in the sale of our property and in the purchasem all the team was very helpful and responsive to our needsCustomer Relations Team 06-Feb-2017
Thank you for the excellent recommendation of the Blundells team in Crystal Peaks Darren, it's great to see that you were able to take advantage of their passionate approach to estate agency.
Valued Customer 08-Dec-2016
Excellent service by Blundells Estate Agents
ExcellentCustomer Relations Team 13-Dec-2016
Thank you for your great review. Its great that you experienced the great service the team at Blundells offer to their customers.<br />
Abbi and Simon pickering, Killamarsh, sheffield 16-Nov-2016
Helpful and friendly
Chris Darlow was great, very helpful, always thinking of new things to do to help sell our house, always phoned us back when said he would. Informed us all the way through.Customer Relations Team 17-Nov-2016
Thank you for the 5 star review! It's great to hear such lovely feedback about a member of the passionate Blundells team in Crystal Peaks and I've sent your comments to Chris' manager.
I would recommend Blundells
Generally good but not excellent