Reviews

Blundells Estate Agents has 91 reviews

  • LORI, ROTHERHAM 22-Nov-2017
    Customer Experience

    They were brilliant from start to finish!

    They were brilliant from start to finish! Kept us informed throughout the process .Thank you to Jenny and Leanne at Wickersley branch.

    Customer Relations Team 22-Nov-2017

    Thank you Lori for the time you have taken to review our Blundells branch in Rotherham. I am delighted to see that you found them brilliant throughout and that you were kept fully informed by Jenny and Leanne. We do always aim to provide a 5 star service to all our customers and as such I would like to invite you to leave us any further comments about how we could have achieved that elusive 5th star via our e-mail address, review@countrywide.co.uk. Kind regards, Scott.

  • J COX, Rotherham 17-Nov-2017
    Customer Experience

    My service feedback with Lettings

    It is sometimes difficult to have the right contact.Several people involved .Other agencies have one person who is THE contact.

  • Valued Customer 17-Nov-2017
    Customer Experience

    Good in parts

    Generally good. The initial and final stages of the process were well handled with plenty of purposeful communication. The middle few months were not so satisfactory as communication was minimal. It was unfortunate too that despite having an outlook over a park (which is believed to increase the value of a property) my mother had to agree a significant reduction in order to agree a sale.

    Customer Relations Team 18-Nov-2017

    Thank you for your feedback. I am pleased to read that over all you were happy in the way your property was marketed and that communication during this stage was frequent. I am sorry to read that communication for you could have been more frequent during the conveyancing. If you would like to discuss any issues further or in more detail please feel free to contact us via review@countrywide.co.uk. Kind regards, Scott

  • Valued Customer 16-Nov-2017
    Customer Experience

    My service feedback with Sales

    Photos of house very good communication excellent

    Customer Relations Team 16-Nov-2017

    Thank you for your wonderful 5* review of Blundells in Gleadless. Fantastic to read that you were happy with the quality of the photographs and the communication was excellent for you. Kind regards, Scott

  • Matt Connell 15-Nov-2017
    Customer Experience

    My service feedback with Sales

    The purchase and sale was perfect, renting was hit and miss from very good to horrifically poor. The city Center branch were among the worst estate agents I’ve ever dealt with and despite the fact our whole property sale could have collapsed if we didn’t find somewhere to rent they weren’t interested. I even told them I may have to pull the sale of our house and didn’t get a reply.

    Customer Relations Team 16-Nov-2017

    Thank you for taking the time to leave us your feedback. We do use all feedback received to improve our service going forwards and I would like to assure you that this feedback will be shared with the Retail Performance Director to address locally. Kind regards, Scott

  • Divyank shivhare, London 10-Nov-2017
    Customer Experience

    Thanks Janet in Blundells

    I must say Janet from Blundells was excellent . She kept me informed and updated . She made sure I was not loosing out on the sale. I bought the property from Janet and she also assisted me in selling it . I’m very grateful for the excellent service she provided . As house buying or selling could be very stressful

    Customer Relations Team 11-Nov-2017

    Janet and the team in Blundells, Woodseats always aim to provide a helpful, informative and supportive experience for all of our customers and I am really pleased that this was the experience you had when buying and selling through us. Thank you for your amazing 5* review! Scott.

  • Valued Customer 04-Nov-2017
    Customer Experience

    My service feedback with Lettings

    Very efficient

  • Anne Goodfellow, Eckington 03-Nov-2017
    Customer Experience

    Dream team

    The service is without the best. This is my 3rd property I’ve let but the 1st time I’ve used Blundells and I can’t recommend the crystal peaks staff enough. From Daniel who came out to see me and advise me, Matthew who was my direct contact with viewings, Lesley, Rebecca (manager)in the office and Sarah in repairs and my point of contact...... they are without a doubt a complete dream team and an absolute credit to Blundells. They have gone above and beyond, especially on finding my property flooding on a viewing and unable to contact me organised emergency repairs and limited the damage massively. I genuinely can’t speak highly enough about this team. I’d genuinely like to thank them for everything

  • Valued Customer 03-Nov-2017
    Customer Experience

    Would use again

    Very helpful kept up to date throughout the whole process

    Customer Relations Team 03-Nov-2017

    It is great to see that the Chesterfield team of Blundells Estate Agents team were once again able to provide their proven 5* service. Thank you and best wishes, Sarah.

  • John Lawson Walton, Sheffield 02-Nov-2017
    Customer Experience

    My service feedback with Sales

    We got excellent service from both Diane and Zoe. My daughter is seriously ill with cancer and appreciated the very good and personal help did received in the very difficult period. Both girls tried very hard to deal with the many problems we had particularly as our solicitors were very poor and clearly took our concerns for other things to be an excuse for law levels of service. I was a commercial barrister for almost 50 years until I retired and I know the house would still be unsold if I hadn't got such excellent service from the girls at Blundells. Well done to them!

    Customer Relations Team 03-Nov-2017

    Dear Mr Walton, thank you for taking the time to leave this wonderful 5* review and I am sorry to hear about your daughter's health. The team at Blundells in the Banner Cross strive to deliver the straightforward, personal and passionate service to its customers and it is great that you were able to take advantage of this throughout your sale. I will make sure your review is shared with Diane, Zoe and the entire team at the branch. Many Thanks, Sarah.